The FTC is taking action against H&R Block for deceptive marketing and unfair practices, including deleting consumer tax data and misleadingly promoting their products as “free.” The company's practices allegedly led consumers into higher-cost products and presented challenges when attempting to downgrade, costing consumers time and money. H&R Block also allegedly engaged in deceptive advertising, marketing its services as “free” when many consumers were not eligible for the free products.











































